Data roaming not working in UK

[KristianMcN3182]

I am in Belfast. I need my google maps app to get back home to Donegal. It worked perfectly on the way up. Now it’s not working. I still have data left and topped up €10 also. I tried troubleshooting, tried sim applications-when abroad etc. still not working. Can you please help me

[dalyer]

Unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

[dalyer]

If you can't get it working then a fallback might be to stop at a service station or other establishment with a WiFi connection and download the necessary maps for offline use. 

• https://support.google.com/maps/answer/6291838?hl=en&co=GENIE.Platform%3DAndroid

BTW there was no need/point to topping up your cash credit balance.