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lauren_hall01 · ‎13-11-2017

This morning I added €15 credit to my account, the money was taken out of my bank account but I did not receive any credit. Please help

dalyer · ‎13-11-2017

What exactly did you buy?
Cash credit topup or a €15 membership?
When you buy a membership the money goes to pay for that and does not appear as cash credit on your account.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎13-11-2017

Any update @lauren_hall01?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

lauren_hall01 · ‎13-11-2017

all sorted now, thank you!

dalyer · ‎13-11-2017

What was the problem @lauren_hall01?
It may help others in the same situation.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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