Charged twice this month & can't make calls to England

[LynnC4556]

Charged twice this month credit 0.02 left how can this be.

[dalyer]

Charged twice for what?

What does your Transactions page say about recent payments/purchases?

• https://48.ie/my48/transactions

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

• https://48.ie/my48

Does your Buy Plan page list any upcoming membership plans?

• https://48.ie/my48/memberships

Regarding calls to England, you need cash credit on your account to pay for international calls.

• https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268

How to buy additional credit.

If you need some extra credit to make international calls, buy add ons, send MMS, or just to want to have available credit on your account for a rainy day, then follow the below steps. Remember, you can also use additional credit to buy future plans.

See here for details of the charges that apply:

• https://48.ie/charges/international-calls

If you need to contact 48 support about any of this then see the links in my signature below.