Your post was blank @Majellac8180.
You'll need to explain your issue if you want assistance from the community forum.
If you need to contact 48 support then see the link in my signature below or email them at support@48months.zendesk.com
While you're here, check out our "Featured Topics" below.
Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.