Change my number

[HliebK3057]

Hi, I’m trying to verify my number, but I’m not receiving the SMS on my old SIM to complete the transfer to a new one. Could you please help me understand why the verification code isn’t coming through?

[dalyer]

You'll probably need to contact your old service provider about this. 

See here: 

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If your current SIM isn’t active and your unable to receive SMS to the number you want to keep, you’ll need to contact your old provider regarding your account. Your current number and SIM need to be active to move to 48.

If you need to contact 48 support then see the links in my signature below.

They don't generally monitor or respond to posts here on the Community Forum.