Your post isn't really that clear.
What exactly do you mean by "I was disconnected" and "my new back details"?
If you mean that membership plan auto-renewal failed and you needed to update your bank details then you need to buy your next plan manually before auto-renewal will take over again from the next time.
Auto-renewal never retries once it fails and needs to be kick-started again in this way.
If that's not your issue then you'll need to explain/describe your actual issue more clearly and in more detail if you want assistance from the Community Forum.
If you need to contact 48 support about this then see the links in my signature below.
