Can't hear incoming calls

[MikeF9899]

When I call i can't hear or can't be heard. Is it possible to get a replacement sim

[Brendak7767]

Neither can I and I'm not receiving any texts messages. I tried to contact this ridiculous support chat 4 times and had to give up after an almost 2 hour wait and nothing from them. This is the second time in 2 months this has happened

[dalyer]

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@Brendak7767 wrote:
Neither can I and I'm not receiving any texts messages. I tried to contact this ridiculous support chat 4 times and had to give up after an almost 2 hour wait and nothing from them. This is the second time in 2 months this has happened

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A couple of times today I couldn't make calls until I enabled and then disabled airplane mode and then tried again and it worked.

[dalyer]

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@MikeF9899 wrote:
When I call i can't hear or can't be heard. Is it possible to get a replacement sim

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I'm not sure that this is a SIM problem but if you do need a new SIM then see here

https://community.48.ie/t5/The-Knowledgebase/You-need-a-new-SIM/ta-p/8487