Can't find SIM menu while roaming

[SeamusS8398]

Hi, just landed in the UK, phone registering on a network, can't manually set the network either. For any three network, it says not available. Reading the troubleshooting guid, it says to use the 48 sim menu...however I don't appear to have that, any idea why?

[SeamusS8398]

Phone not registering

[dalyer]

Did you read my previous reply? 

• https://community.48.ie/t5/Phones/Can-t-find-SIM-menu-while-roaming/m-p/63942/highlight/true#M5166

As it data, if nothing there helps then you'll have to contact 48 support for further assistance.

[dalyer]

Do you see anything like SIM Toolkit, SIM Tool [Kit] Manager, SIM Manager, STK etc.?

The "app" in question sometimes has slightly different names on different phones for some reason.

For what it's worth here is the usual roaming troubleshooting advice:

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.