3g not working
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16-06-2017 04:15 PM
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16-06-2017 04:48 PM - edited 16-06-2017 04:48 PM
A few things:
- VPN has nothing to do with this. I presume you meant APN?
- 48 does not support 4G/LTE
- To get internet working you need to configure your internet/APN settings yourself - follow the instructions here to do this:
http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M1... - There is a problem with data services affecting some but not all users at the moment so even if you set things up correctly it may not work until this issue is resolved:
http://community.48months.ie/t5/Internet/No-data-out-of-the-blue/m-p/45453#M2462
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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17-06-2017 01:06 AM
Did that help at all @supersmashbro?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.