19 digit sim number
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
25-04-2022 03:50 PM
Hi, where can i find the 19 digit sim card number.if you could please help me with that?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
25-04-2022 05:33 PM
Do you mean for activating the SIM?
Do you mean 18 digit number?
See here:
https://community.48.ie/t5/The-Knowledgebase/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
26-04-2022 12:27 PM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
26-04-2022 01:29 PM
Trying to port a number from 48 to another provider or to 48 from another provider?
Where exactly are you getting the error?
What is the exact error message?
What if you try prefixing 0 to the 18 digit number mentioned in the link that I posted above?
E.g. in their example, 0893531110001234567?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
26-04-2022 01:54 PM
I get the port request rejected saying this Dear Customer ,Your portout has been rejected due to the reason 'MSISDN not available to Donor' please contact your donor operator
Please advise
I have the 18 digit number and everything else is also correct

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
26-04-2022 02:50 PM
I presume that the "donor operator" in this context is 48 so you'll have to contact 48 support.
See the link in my signature below or email them at support@48months.zendesk.com
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
26-04-2022 04:45 PM
If not do you have any other advise?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
26-04-2022 05:31 PM
@KetanRajendraR1892 wrote:
Will try that out today
If not do you have any other advise?
Unfortunately not.
I suspect that only 48 support will be able to help with this issue.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
28-04-2022 06:06 AM
I dont seem to get any revert on email

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
28-04-2022 11:07 AM
The only number is the one on the code of practice/complaints page. You could try that I guess?
https://48.ie/legal/code-of-practice
