Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

this morning internet went off my phone

oojiskoko1
Newcomer

‎01-04-2014 04:00 AM

internet gone off my phone.despite having 1.6gb.left on  my credit call THE DON.5GB

0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎01-04-2014 09:25 AM

What does it say on your online account about your membership status, expiry date and allowance balances?

Can you make/receive calls and send/receive texts OK?

Have you tried powering the phone off and on again and checking that the APN/internet settings are still correct?

Was there any software update for your phone that may have reset them?

If necessary contact 48 support for assistance:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes