48 Community

Anon · ‎31-01-2014

i reged 4 a sim for my sister and used same email and pass word for her sim as i used for my own now she cant log in to buy a add on cos it just logs into my account. can anyone please help b4 she kills me

dalyer · ‎31-01-2014

You probably need to contact 48 support to see if they can sort this out and allocate different email addresses to the two accounts.

How to get help

In the meantime can she topup by voucher and buy stuff by text?

How do I top up? Overview of the top-up payment op.

How do I buy stuff by text?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎31-01-2014

You probably need to contact 48 support to see if they can sort this out and allocate different email addresses to the two accounts.

How to get help

In the meantime can she topup by voucher and buy stuff by text?

How do I top up? Overview of the top-up payment op.

How do I buy stuff by text?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎31-01-2014

she has topped up by voucher and cant call or txt

dalyer · ‎31-01-2014

Topping up is not enough.

She still needs to buy membership.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎31-01-2014

Yep. She'll need to buy membership!

48 Community

same email address and password