same email address and password

[Anon]

i reged 4 a sim for my sister and used same email and pass word for her sim as i used for my own now she cant log in to buy a add on cos it just logs into my account. can anyone please help b4 she kills me

[dalyer · Accepted solution]

You probably need to contact 48 support to see if they can sort this out and allocate different email addresses to the two accounts.

How to get help

In the meantime can she topup by voucher and buy stuff by text?

How do I top up? Overview of the top-up payment op.

How do I buy stuff by text?

Hope this helps.

[Anon]

she has topped up by voucher and cant call or txt

[dalyer]

Topping up is not enough.

She still needs to buy membership.

Hope this helps.

[Anon]

Yep. She'll need to buy membership!