48 Community

elma44 · ‎06-02-2017

How long does it take to transfer my old no. If I initiate it at about 5 30ish will it be done the same day

elma44 · ‎09-02-2017

Many thanks. It worked out fine. It all happened within an hour. Thanks for advice☺

dalyer · ‎06-02-2017

It should happen fairly quickly within number porting hours in my experience.

See here for more info:

How do I keep my old number?

If it seems to be taking too long then you need to contact 48 support:

5:30 PM is a bit close to the close of the number porting hours (6PM) so I'd do it earlier if I was you just in case.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎07-02-2017

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

elma44 · ‎09-02-2017

Many thanks. It worked out fine. It all happened within an hour. Thanks for advice☺

dalyer · ‎09-02-2017

Great - glad you got sorted.

SIM activation and number transfers have always happened quickly in my experience - once done within the relevant working hours.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.