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no signel

claudia94
Newcomer
Hey , my phone restarted yesterday and since then I have no signel its registered on 48 but it keeps coming up sign I to 48 and when I press it its says connecting but it won't connect , I can't text anybody or make calls unless I'm on WiFi and now I can't text or ring anybody even if I'm on wifi
2 REPLIES 2

claudia94
Newcomer
Meant it updated yesterday

dalyer
The Legend
The Legend
You mean the phone software updated?
Is it an iPhone by any chance?
If so it may need reactivation on the network.
See this thread.

http://community.48months.ie/t5/Need-Help/iPhone5/m-p/31259#U31259

Whether or not it's an iPhone make sure that data roaming is still enabled otherwise you won't get any signal.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.