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no network but membership paid

Anon
Not applicable

hi my sim is been out of network since three days ago,please can you fix for this issue,the membership is payed 

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1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

What does your online account say about your membership status/type, expiry date and calls/texts/data/credit balances?

 

Are you sure that you haven't breached the fair usage limits and been barred for the remainder of your current membership period?

 

http://48months.ie/boiler-plate/terms#18

 

Have you logged a support request to ask 48 for help on this?

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

What does your online account say about your membership status/type, expiry date and calls/texts/data/credit balances?

 

Are you sure that you haven't breached the fair usage limits and been barred for the remainder of your current membership period?

 

http://48months.ie/boiler-plate/terms#18

 

Have you logged a support request to ask 48 for help on this?

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.