48 Community

Anon · ‎30-05-2013

hi my sim is been out of network since three days ago,please can you fix for this issue,the membership is payed

[personal details removed]

dalyer · ‎30-05-2013

What does your online account say about your membership status/type, expiry date and calls/texts/data/credit balances?

Are you sure that you haven't breached the fair usage limits and been barred for the remainder of your current membership period?

Have you logged a support request to ask 48 for help on this?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎30-05-2013

What does your online account say about your membership status/type, expiry date and calls/texts/data/credit balances?

Are you sure that you haven't breached the fair usage limits and been barred for the remainder of your current membership period?

Have you logged a support request to ask 48 for help on this?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

no network but membership paid