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need help asap

Anon
Not applicable

I just joined today and paid my membership but its showing no signal on my phone help!

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Did you enable data roaming?

If not try that and power the phone off and on again.

If that doesn't work then try manually scanning for networks.

If you see 48 listed then manually connect to it.

If you don't see 48 listed then connect to O2 instead.

What phone make/model are you using?

If it's an iPhone then additional steps may be needed to activate it - e.g.:

 

http://community.48months.ie/t5/Need-Help/quot-Your-Cellular-Network-is-restricted-quot/m-p/18329/hi...

 

Post back with more info and error messages if applicable.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

2 REPLIES 2

dalyer
The Legend
The Legend

Did you enable data roaming?

If not try that and power the phone off and on again.

If that doesn't work then try manually scanning for networks.

If you see 48 listed then manually connect to it.

If you don't see 48 listed then connect to O2 instead.

What phone make/model are you using?

If it's an iPhone then additional steps may be needed to activate it - e.g.:

 

http://community.48months.ie/t5/Need-Help/quot-Your-Cellular-Network-is-restricted-quot/m-p/18329/hi...

 

Post back with more info and error messages if applicable.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

1amcn
Rock Star

Follow up.

nonad

Have you had any sucess? Or discovered what the hold up was?


🙂