48 Community

Anon · ‎03-07-2013

Hi my Eugene Felle and my sim has been deactivated and I dont know why

dalyer · ‎03-07-2013

Can you log into your online account? If so what does it say about your membership status, expiry date etc.?

Any chance you breached the fair usage limits and got barred for the remainder of your current monthly membership period?

You might want to log a support request to ask 48 support abour your situation:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎03-07-2013

Can you log into your online account? If so what does it say about your membership status, expiry date etc.?

Any chance you breached the fair usage limits and got barred for the remainder of your current monthly membership period?

You might want to log a support request to ask 48 support abour your situation:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎04-07-2013

To whom it may concern,

I registered my sim yesterday a 12.55pm and was told I would

get an email in two hours. My sim still is'nt registered whn I go

into my account and try to order a new sim it says my account is

deactivated I dont understand this

dalyer · ‎04-07-2013

Presumably you checked your junk mail for the email from 48?

You might need to log a support query here to get 48 to look into this for you:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.