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my friend has forgotten her email to loing on

Anon
Not applicable

hi there my friend has forgotten her email address to loing into her page to pay her membership what will she need to do

 

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

She forgot her email address? Sounds odd... Anyway if that happened she'll need to contact 48 support. It may be that she needs to re-register with a known email address but ask 48 support first:

 

support@48months.zendesk.com

 

In the meantime she could topup offline by voucher and buy stuff by text:

 

How do I top up? Overview of the top-up payment op...

How do I buy stuff by text?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

She forgot her email address? Sounds odd... Anyway if that happened she'll need to contact 48 support. It may be that she needs to re-register with a known email address but ask 48 support first:

 

support@48months.zendesk.com

 

In the meantime she could topup offline by voucher and buy stuff by text:

 

How do I top up? Overview of the top-up payment op...

How do I buy stuff by text?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.