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moving my number

Anon
Posts: 0
‎19-04-2014 04:05 PM
Ive been waiting a day and a half for my number to switch over but it says on my login "transfer in progress" but has been like this for the full day and a half.I can't buy membership until it switches over.Any idea whats wrong?
Posted from Generic Android 4.3
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Re: moving my number

The Legend
Posts: 17,241
‎19-04-2014 04:23 PM

You'll have to contact 48 support if it's taking that long. See this key post:

 

How do I keep my old number?

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

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Re: moving my number

The Legend
Posts: 17,241
‎19-04-2014 04:23 PM

You'll have to contact 48 support if it's taking that long. See this key post:

 

How do I keep my old number?

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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1 Like

Re: moving my number

Anon
Posts: 0
‎19-04-2014 04:37 PM
I contacted 48 support and they are telling me the number is transferred but it hasn't.
Posted from Generic Android 4.3
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Re: moving my number

The Legend
Posts: 17,241
‎19-04-2014 05:31 PM

Don't think that anybody on the forum is going to be able to help.

You'll just have to get back to 48 support and tell them what you're seeing.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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