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micro sim

laurar18
Newcomer

hi!

im already with 48 i had an older phone with a full size sim, but i ordered a new sim (micro sim) for my windows phone. how to i go about keeping my old number ,which i have already ported to 48 on the full size sim!..

 

thanks

laura 

 

 

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

If you ordered a new micro SIM here:

 

http://48months.ie/free-sim

 

then when you get it DON'T register it here:

 

http://48months.ie/register-sim

 

but instead log a support query here:

 

http://help.48months.ie/requests/new

 

and ask 48 to transfer your existing number/account/membership/credit etc. from your old SIM to the new micro SIM.

 

You may need to provide the ICCIDs for both SIMs - the 19 digits + a letter printed on the SIM card itself.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

If you ordered a new micro SIM here:

 

http://48months.ie/free-sim

 

then when you get it DON'T register it here:

 

http://48months.ie/register-sim

 

but instead log a support query here:

 

http://help.48months.ie/requests/new

 

and ask 48 to transfer your existing number/account/membership/credit etc. from your old SIM to the new micro SIM.

 

You may need to provide the ICCIDs for both SIMs - the 19 digits + a letter printed on the SIM card itself.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.