48 Community

Anon · ‎24-04-2014

I hav just moved to 48 and hav kept my original number i topped up by 20 euro and cant seem to use my 20 euro credit to pay the membership?

dalyer · ‎24-04-2014

What happens when you try to pay for membership with your credit balance?

What does your online account say about your account and cash credit balance?

Dial *100# and hit call - what does it report as your cash credit balance?

If it's €20 or more then text the relevant code to 1745 to buy membership - what happens?

How do I buy stuff by text?

If you still can't get it working and are sure that you have enough cash credit balance to buy the required membership then contact 48 support for assistance:

How to get help

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎24-04-2014

Hi it keeps sayin oops theres a problem is there a way of textin to pay your membership of 20 euro because i hav 20 cresit on the phone i topped up an hour ago

dalyer · ‎24-04-2014

What does *100# report?

What happens when you text "Don" (without the quotes) - assuming you are trying to buy Don membership? - to 1745?

If that fails then you have no option but to contact support.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎24-04-2014

It says i have 20 cred when i diall .*#100# and when i text don i get bakbi do not hav enough cred

dalyer · ‎24-04-2014

OK - I don't know why it's not working so.

You'll need to contact support - see the link that I posted above.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.