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Anon
Not applicable

Hi, I accidentally logged into my old 48 account and paid that membership. is there a way I can switch it to my new account?

2 REPLIES 2

1amcn
Rock Star
Hi

First off - have the old account deactivated at the nearest opportunity.

I May be incorrect, but ordinarily on the basis of purchasing membership - 48 state that that membership selected will stay as-is, until expiry is reached.

There May be certain circumstances where this is adjusted, yet i cannot comment as i have yet to encounter such.

For now, log a ticket using the link below.


http://community.48months.ie/t5/Most-Popular-Questions/How-to-get-help/td-p/50/jump-to/first-unread-...

Let me know how things fare out...

dalyer
The Legend
The Legend

@katehurley wrote:

Hi, I accidentally logged into my old 48 account and paid that membership. is there a way I can switch it to my new account?


What do you mean by your "old" 48 account?

Do you have two accounts set up with different email addresses, SIMs and numbers?

As suggested above best to get onto 48 support about this to see if they can somehow transfer the membership on an old (unused?) 48 account to the active one...

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.