membership not working

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17-05-2014 12:13 PM

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17-05-2014 12:45 PM - edited 17-05-2014 01:03 PM
What is your credit balance?
What transactions does the My History link on your account list?
Can you actually make/receive calls and send/receive texts?
If you can then any chance you're mistkanely logging into the wrong 48 account? I've done it myself before!

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17-05-2014 03:11 PM - edited 17-05-2014 03:14 PM
Hi
I just tried to pay my membership but i keep getting an error message i have €20 credit ive tried 3 times but it still wont accept my money!! lo.........l any ideas??
Oops! You got an error!
error during your order creation, please try again.

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17-05-2014 10:31 PM
If it keeps failing you might need to log a support query to ask 48 for assistance:
I presume you're trying to buy membership through your online account?
What happens if you just text "Don" to 1745?
Hope this helps.

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18-05-2014 08:08 PM
thanks again

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18-05-2014 08:27 PM
Glad you got it sorted.
Thanks for posting back that it eventually worked.
Maybe it was some transient problem with the website.

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13-06-2014 02:02 PM

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13-06-2014 02:25 PM
@chloexo wrote:
i just texted Guido to 1745 and it said that my membership was active, but its not working
Duplicate post - I replied to your other one here:
http://community.48months.ie/t5/Need-Help/membership-not-working/m-p/26633#M8413
