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joku
Newcomer
Where can I see how mutch money was taken from my balance
15 REPLIES 15

Thanks again, it seems chat is easier to access in Chrome than Firefox. For anyone looking for the same solution, you will need to request receipts every time from customer support. Once requested they will be emailed withn 3-5 working days.

Hi have you an email address for customer care? I cannot find 

See the link in my signature below.

I think that the email address for support is support@48months.zendesk.com

There's also a phone number here if that helps:

 

https://48.ie/legal/code-of-practice

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

thank you for your help

 

LindaD6257
Newcomer
Click 'My48' and then click arrows in very top right corner of screen (Im on desktop) it reveals all transactions - tricky to find!


@LindaD6257 wrote:
Click 'My48' and then click arrows in very top right corner of screen (Im on desktop) it reveals all transactions - tricky to find!

 

This is the direct link.

 

https://48.ie/my48/transactions

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.