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i paid my membership

Anon
Not applicable

‎11-06-2014 02:48 PM

I can'tmake or receive calls and texts from my phone but the when I go to my 48 it says that my membership is paid and gives a date when it was activated and when it is valid until, I would greatly appreciate some help on this matter, thank you, I am using a HTC ONE UNLOCKED PHONE
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1 REPLY 1

dalyer
The Legend
The Legend

‎11-06-2014 03:04 PM

What is the expiry date shown in your online account?

Do you have a current and next membership or just current?

What allowance balances are shown on your current membership?

When did you join 48? Were you able to make/receive calls before this?

Are you connected to the 48 network and getting a signal OK?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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