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i have put in 10 euro credit..wont let me checkout..getting fed up of this..

Anon
Not applicable
Put in credit..won't let me checkout and ad credit..getting realy fed up with this
4 REPLIES 4

dalyer
The Legend
The Legend

Just to clarify - are you having trouble putting credit on your account or buying membership/add-ons with the credit?

What is your credit balance now? Dial *100# to get it.

 

Handy short-codes

 

If you need to buy stuff and pay with your credit balance but that doesn't work then try another device or browser or buy stuff by text:

 

How do I buy stuff by text?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

colgate
Newcomer
Same problem. Put 10e in. Not gone into membership. Can see it on screen

dalyer
The Legend
The Legend
What do you mean?
Topping up your credit balance is not the same as buying membership.
You do that as a separate step.
And a new membership doesn't start until your current one expires.
What can you see on screen?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.