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how long i waiting in top up ?

Anon
Not applicable

‎23-10-2014 12:05 AM

Top up by visa card
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3 REPLIES 3

dalyer
The Legend
The Legend

‎23-10-2014 12:23 AM

What do you mean?
Are you having problems topping up or buying membership/add-ons with your credit card?
What happens?
Any error messages?
What browser/device are you using?
Can you try another?
Can you topup by voucher for the moment?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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Anon
Not applicable
In response to dalyer

‎23-10-2014 02:45 PM

no i top up only 48months page, i top up my number yesterday at a 11am and waiting... 

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dalyer
The Legend
The Legend
In response to Anon

‎23-10-2014 03:07 PM

Sorry, your query/problem is still not that clear to me.

 

What exactly did you do?

Were you trying to topup your credit balance or buy membership?

What does your online account say about your membership status, expiry date and credit/allowance balances?

 

https://www.48months.ie/my-48

 

Is there a message somewhere saying "waiting"? What is the exact message?

 

What does your My History page say about recent payments/purchases?

 

http://www.48months.ie/my-48/my-history

 

If necessary you should contact 48 support for assistance:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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