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hi i am a new customer i have my 10 euro on my sim but cant pay membership

Anon
Not applicable

‎15-09-2014 05:45 PM

hi i am a new customer i have my 10 euro on my sim but cant pay the membership can you activate the guido using my 10 credit

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1 REPLY 1

dalyer
The Legend
The Legend

‎15-09-2014 05:49 PM

What happens when you try to buy membership?

Have you tried texting "Guido" (without the quotes) to 1745?

What happens?

If you dial *100# and hit send/call what does it return?

What does your online account say about your membership status, expiry date and allowance balances?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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