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help Internet not working

maryann14
Newcomer
my Internet is not working and my mobile data is on I also have 1.68gb left why would this be??
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

I presume it was working before now but just stopped?

Did anything change on your phone - e.g. APN/internet settings, software update etc.?

Do all other services work OK - incoming/outgoing calls/texts?

Did you try configuring your settings again? If the phone details in your post are correct then this link should work:

 

http://48months.tweakker.com/choose/Samsung/I9505%20Galaxy%20S4

 

If all else fails contact 48 support for assistance:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

I presume it was working before now but just stopped?

Did anything change on your phone - e.g. APN/internet settings, software update etc.?

Do all other services work OK - incoming/outgoing calls/texts?

Did you try configuring your settings again? If the phone details in your post are correct then this link should work:

 

http://48months.tweakker.com/choose/Samsung/I9505%20Galaxy%20S4

 

If all else fails contact 48 support for assistance:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.