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got my 48 sim

roscoe
Newcomer

‎20-05-2015 09:58 AM

Hi I got my 48 SIM put it in my phone worked fine then I moved my number and now nothing no signal can't make calls receive texts nothing help please
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2 REPLIES 2

dalyer
The Legend
The Legend

‎20-05-2015 10:53 AM - edited ‎20-05-2015 10:53 AM

What number is displayed when you log into your online account?

Top right of this page:

 

https://www.48months.ie/my-48

 

Is it correct? I.e. is it the number that you asked to be ported over or the older one?

Can you manually scan for networks, see 48 and then manually connect to it?

Try rebooting if you haven't done so already.

If all else fails you'll probably need to contact 48 support:

 

https://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎21-05-2015 03:17 PM

Did that help?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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