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adamward123
Newcomer
My data just stopped working the other day and I have over 1000mb left it displays H symbol when I turn it on and nothing will load? I also have all the right settings on
5 REPLIES 5

dalyer
The Legend
The Legend

Did anything change on your phone?

E.g. software update?

Are you 100% sure that your settings are still correct?

 

http://community.48months.ie/t5/Need-Help/internet-on-my-phone/m-p/31369#M10212

 

Is data roaming definitely enabled?

Have you tried powering the phone off and on again?

Or toggling airplane mode on/off?

 

Do calls and texts work OK?

Incoming and outgoing?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

adamward123
Newcomer
Yes certain ive tried all of this none of I works

So calls and texts don't work either?

Perhaps you have been barred for breaching the fair usage limits?

 

Fair Use Policy/ Acceptable Use Policy

 

You might want to log a support query to ask 48 support for advice/assistance.

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

adamward123
Newcomer
Calls and texts do work

OK - you'll probably need to ask 48 support about this so.

See the link that I posted above.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.