26-05-2013 04:09 PM
hi. i have been a 48 customer for roughly 5 months now. when i set my account up i asked to change my number back to my original. it said it would take two hours but its been 5 months and still nothing. i asked about this before and recived a reply saying you would get on it asap. but that was 2 months ago also. can you please do something?
27-05-2013 12:01 AM - edited 27-05-2013 09:02 AM
Did you try the normal porting form from your online account?
If so what happened?
Have you logged a support request asking 48 to assist?
http://help.48months.ie/requests/new
Hope this helps.
05-06-2013 09:44 PM
i have done all that. it just says transfering and has said that for 5 months now. its very annoying
05-06-2013 11:15 PM - edited 05-06-2013 11:16 PM
Are you saying that 48 have not responded to your help request at all for 2 months? That would be very unusual in my experience... Did you annotate your open request with a comment asking again for help?
Hope this helps.