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call baring and not sending messages

missdx
Newcomer
Hello when I try and send a message it fails and when I make a phone call it says can not call in call baring mode. I have put another sim into my phone and I can ring from that number. Im recieving phone calls and messages. All settings are ok so I presume its my sim that is not working. Cab you help me?
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Any chance you breached the fair usage limits and got barred for the remainder of your current monthly membership period?

 

http://www.48months.ie/boiler-plate/terms#18

 

You might want to log a support request to get 48 to look into this problem for you.

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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3 REPLIES 3

dalyer
The Legend
The Legend

Any chance you breached the fair usage limits and got barred for the remainder of your current monthly membership period?

 

http://www.48months.ie/boiler-plate/terms#18

 

You might want to log a support request to get 48 to look into this problem for you.

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

missdx
Newcomer
Ye I hav breached it waiting on someone to reconnect me

In that case you have to wait out the remainder of your current memnership month and then when it expires you renew your membership and contact 48 support to get the ban lifted:

 

http://help.48months.ie/requests/new

 

Second time bans are for good by the way.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.