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No internet

Was download new uidates for samsung s21.Internet was gone.Was trying to firma it.Was using 48 website and following instructions.Was unsuccesful,not working at all.Was trying to call customer support,which is useless completely,was writing email-sam...

Resolved! Why is my Internet not working ???

I recently purchased 1 g of Internet and my Internet has stopped working ??? Please can think be seen too ASAP !!!!Thank you

Anon by • Not applicable
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Resolved! European roaming not working

My account shows that I have 30 minutes of calls and 25 texts of roaming available however I cannot make calls or texts in Geneva. Any suggestions?

Any 90 day limitation on EU roaming services?

Hi, I'm going to Spain for 6 months and I'm not sure if the "roam like at home" EU policy would still apply, or is it only limited to 90 days? If I don't exceed the monthly allowance of 17gb can I use the phone with no extra charge for the 6 month pe...

Why doesn't the support chat option appear?

I have been advised by email to go to "My48 using website>>Select option Need Help>> Get support>> Then select the messaging icon to initiate chat>>" I can not find any messaging icon.  Can someone post a screenshot please for this elusive Icon.  Hav...