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anyone else have no 3g since the network went down??

macpainbaby
Newcomer
Calls & texts are working fine. No Internet. Connects to wifi. Still have 3.3gb of data left & data roaming is enabled. Anyone else experiencing similar?
6 REPLIES 6

dalyer
The Legend
The Legend

Yes - some people have reported this problem.

Some people claim to have lost their APN/internet settings.

Some people may have reset their phone to factory defaults in an attempt to fix things and this would explain the loss of settings.

Some phones (e.g. Samsung Galaxy models) can lose the settings spontaneously.

My suggestion would be to reconfigure the settings to these and try again:

 

APN: 48months.liffeytelecom.com
MMSC: http://mmc1/servlets/mms
MMS Proxy: 10.1.11.19
MMS Port: 8080
MCC: 272
MNC: 11
APN Type: * or default,mms,supl

 

Leave all other fields blank/not set (including Authentication type).

Make sure that data roaming is enabled.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that work for you?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

macpainbaby
Newcomer
Still no joy with your solution. Dunno what to do about it now 😞

Do your settings definitely match those that I posted above?

Is there a single APN defined and is it selected as active?

Is data roaming enabled?

If so then try Authentication type = PAP although I don't expect that to make any difference.

What is your APN type?

Can you post screenshots of your APN list and settings?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

macpainbaby
Newcomer
All my settings are identical. I don't know what the issue is. Thanks for your advice though. I'm going to just change network's. Put a replacement 48 sim in today and still no joy.

Can you post your exact settings?

Screenshots ideally.

Try APN type = * if APN type = default,mms,supl doesn't work (or vice versa).

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.