48 Community

ivannfelix · ‎22-07-2014

Hi 48 team i' ve been having troubles when i want to add internet to my 48 i dont know if is my card or my account or my celphone all the time i want to add 3 for one GB but never let me complete the payment so i dont know whats going on.. hope u can help me ..thnks

dalyer · ‎22-07-2014

Are you trying to do this on your phone over the carrier data connection (not wifi) with no data allowance? If so then you'll need to do it over wifi or on a computer for the process to complete. It seems to be a known issue with the online payment/purhcase process.

http://community.48months.ie/t5/Techie-Updates/Our-website-is-evolving/m-p/27097#M2135

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎22-07-2014

Are you trying to do this on your phone over the carrier data connection (not wifi) with no data allowance? If so then you'll need to do it over wifi or on a computer for the process to complete. It seems to be a known issue with the online payment/purhcase process.

http://community.48months.ie/t5/Techie-Updates/Our-website-is-evolving/m-p/27097#M2135

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

adding internet