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abroad

alisonroche
Newcomer

‎26-07-2015 03:40 PM

Arrived to Portugal trying to order texts bundles and it says I'm not registered it's like I've been cut off .. i need it sorted ASAP for work purposes
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2 REPLIES 2

dalyer
The Legend
The Legend

‎26-07-2015 04:04 PM - edited ‎26-07-2015 04:05 PM

How are you trying to buy the add-ons and what exactly happens?

What are the exact error messages that you get and when?

What make/model of phone?

Do you have a current membership?

Can you connect to a local network?

If necessary manually scan for and connect to a local network.

Can you make/receive calls and send/receive texts?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎27-07-2015 10:49 AM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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