Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Won't let me top up

andycava
Newcomer

‎23-08-2014 12:44 AM

Every time I try and top up it tells me 'can't process request'Help me
0 Likes
3 REPLIES 3

dalyer
The Legend
The Legend

‎23-08-2014 09:01 AM

How are you trying to top up?
On what device and browser?
Can you try another?
If it still fails then you may need to contact support for assistance.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

andycava
Newcomer
In response to dalyer

‎24-08-2014 05:09 PM

Hi, for some reason each time i went to top up using my samsung s3 it would fail. But all sorted now as i've topped up on pc without problems

0 Likes

dalyer
The Legend
The Legend
In response to andycava

‎24-08-2014 09:37 PM

There are problems with making online payments using certain platforms/browsers - see here:

 

http://community.48months.ie/t5/Techie-Updates/Resolved-Card-payment-issues-on-website/m-p/28897#M21...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes