18-07-2013 05:13 PM
18-07-2013 05:31 PM
Have you ever used the card to topup/pay for stuff online before? And on 48 specifically? Any chance you need to configure/enable 3D Secure verification on the card?
http://en.wikipedia.org/wiki/3-D_Secure
You might need to log a support query to get 48 to help you with this payment problem:
http://help.48months.ie/requests/new
And in the meantime you might need to topup by voucher and then buy your membership/add-ons from your credit balance by text or via the online account:
Hope this helps.
18-07-2013 05:31 PM
Have you ever used the card to topup/pay for stuff online before? And on 48 specifically? Any chance you need to configure/enable 3D Secure verification on the card?
http://en.wikipedia.org/wiki/3-D_Secure
You might need to log a support query to get 48 to help you with this payment problem:
http://help.48months.ie/requests/new
And in the meantime you might need to topup by voucher and then buy your membership/add-ons from your credit balance by text or via the online account:
Hope this helps.
18-07-2013 06:12 PM
18-07-2013 06:36 PM
Any chance your card details as stored on your 48 account are no longer valid - e.g. the card expired and was replaced by a new one?
18-07-2013 07:32 PM
18-07-2013 07:43 PM
OK - I guess you'll have to wait for 48 support to get back to you so...