Hi curraughnp
This is a snippet from 48 regarding your query...
"At 48 we are an online community based support team. That’s why we’re so cheap; we don’t have massive call centers to pay for. There are several ways of getting help on the website; reading our FAQs is the fastest, followed by asking the community"
Here is a link to log a ticket for support below.
http://help.48months.ie/requests/new🙂
