48 Community

megzer · ‎06-08-2017

Phone says I have signal and H+ but yet internet won't work at all and texts won't send. I topped up yesterday with the mitch membership. I am in Europe and I have data roaming on.

dalyer · ‎06-08-2017

EU roaming only works on Guido membership since June 13th this year.

See here

https://community.48months.ie/t5/Most-Popular-Questions/Going-away-Using-48-when-roaming/m-p/44774#M...

It won't work on any other membership.
The only thing that will work for you is wifi when you're near a wifi hotspot.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎06-08-2017

EU roaming only works on Guido membership since June 13th this year.

See here

https://community.48months.ie/t5/Most-Popular-Questions/Going-away-Using-48-when-roaming/m-p/44774#M...

It won't work on any other membership.
The only thing that will work for you is wifi when you're near a wifi hotspot.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎07-08-2017

Did that help at all @megzer?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

megzer · ‎07-08-2017

Yes thank you!

dalyer · ‎07-08-2017

Glad it helped.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Topped up abroad, Internet or texts won't work..