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Top up credit

gregm
Newcomer

‎04-04-2015 12:25 PM

I have topped up by 20 euro yesterday and I went to purchase my 48 membership and it took off 4 euro ? I can't get it working now! Please help
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dc888
Crew (retired)
Crew (retired)

‎04-04-2015 12:56 PM

Hey Greg

 

I can see after you topped up €20 on 2nd April.  You then sent a series of texts to an international number.

 

A total of 16 texts were sent to a Swedish number costing 25c each time.  Only texts to Irish mobiles and land lines are included with your membership.  So that's where the €4 has gone.

 

I trust this clears it up Greg.

 

Damian

 

 

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