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Top up code already used

crazy_giraffe94
Newcomer
I just bought credit and it says that the code has already been used so I can't top up. I'd appreciate any help.
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Sounds similar to this other recent case:

 

http://community.48months.ie/t5/Need-Help/Top-up-not-valid/m-p/39428#M15980

 

You'll need to contact 48 support to get them to sort this out:

 

http://www.48months.ie/help#ask-a-48-agent

  

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

5 REPLIES 5

dalyer
The Legend
The Legend

Sounds similar to this other recent case:

 

http://community.48months.ie/t5/Need-Help/Top-up-not-valid/m-p/39428#M15980

 

You'll need to contact 48 support to get them to sort this out:

 

http://www.48months.ie/help#ask-a-48-agent

  

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

crazy_giraffe94
Newcomer
Deadly thank you

dalyer
The Legend
The Legend
Did you get onto 48 support and get this issue sorted?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

crazy_giraffe94
Newcomer
Yeah I contacted them on Facebook and they were able to sort it out for me

dalyer
The Legend
The Legend
OK glad you got it sorted.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.