01-02-2014 12:08 PM
MY 087 IS NOW BLOCKED so can't make receive calls or text AND 48 NOT WORKING.. WHAT'S GOING ON.. PLEASE ANSWER.. NUMBER TRANSFERRED.. Security pin entered! MEMBERSHIP PAID AND NO SERVICE PAST 12HRS FROM EITHER O87 NOR 48.... MADE A RIGHT MESS OF THINGS ON ME SO FAR SO FAR!
VERY SLOW CUSTOMER SERVICE INDEED!!!!!!
01-02-2014 01:43 PM
01-02-2014 02:43 PM
Hi Thanks for replies,
I got the security code via email, followed the steps to register number... but get this my 087 sim is now blocked and 48 not working. When I lg into my account here I can see my name ect. and my number which I want 087........ yet when I look at my transfer number link it says transfer in prosses.
Ok here is my problem I am no with out any phone service.. spent 20 euro on 48 top up and customer service is soo so slow I got one costomer service reply which was of no help to me what so ever... nobody tells of this messing around when you signing up to get sooooo p***** off....
01-02-2014 05:17 PM
Just to double check - you topped up by €20 but did you definitely then buy membership?
What exactly does your online account say about your membership status and expiry date?
Hope this helps.
01-02-2014 07:41 PM
Current: The Don
until 01/03/2014 at 11:59pm
But when I check my "tab" transfer number is still says request been processed, yet my number shows up on top of page.... Confusing.
I have gone into my phone network settings and set to 48 network,
But Still has no network coverage,
Sometimes says emergency calls only,
Phone keeps flashing on off saying no network coverage or emergency calls only.
Please dont suggest open ticket I have been at that since 10 this morning and no better off.
Says in terms and conditions I can cancle within 7 days in writing, but where do I write to to cancle. I will just have to try get my number back with Vodafone.
I live in Dublin so should have coverage.
01-02-2014 08:19 PM
01-02-2014 09:12 PM
Yep just tried that and not working just says no network coverage.
I give up just gona cancle go back to Vodafone.
Taking to long for customer service to resolve.
01-02-2014 09:41 PM
Is the phone unlocked for use on any network?
01-02-2014 10:42 PM
Yep unlocked to any network...
01-02-2014 10:50 PM
OK - sorry but I can't think of anything else so you'll probably have to wait for 48 support to get back to you on your query.