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Sudden loss of any service - roaming in UK

gf23
Newcomer

Hi guys,

 

I've been in London for the last week and a half. Since I got here until this morning, I've had no problems with it whatsoever, but since this morning, I've had no service at all. Here's what I've tried to solve the problem so far.

 

  • Restarting my phone. Numerous times over the last few hours
  • Can't automatically connect to a network, tried manually connecting to all available ones, but can't register
  • Took my sim out and put it in another (unlocked) phone, still have no service
  • Tried adding local UK networks manually to the preferred list using their Network IDs, but that didn't add properly
  • Tried a different sim card in my phone (which worked) to make sure the phone wasn't at fault

 

Can anyone think of anything else to try? I'm losing my wits here, as I need my phone for work.

 

Thanks in advance,

G

1 REPLY 1

dalyer
The Legend
The Legend

Is it an iPhone?

If so does this help?

 

http://community.48months.ie/t5/Need-Help/Iphone-6-no-network-when-overseas/m-p/32727#M11081

 

Is your membership still valid/active?

 

If all else fails contact 48 support for assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.