13-12-2016 02:37 AM
13-12-2016 07:13 AM - edited 13-12-2016 11:57 AM
If you mean it's looking for your puk to unlock it then you need to read this:
http://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/td-p/35067/jum...
Hope this helps.
13-12-2016 10:33 PM
Did that help at all?