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Roaming

a_lf
Newcomer

‎15-12-2014 05:11 PM

Can't text UK numbers even though I bought eu add on has this happened to anyone else?
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dalyer
The Legend
The Legend

‎15-12-2014 06:39 PM - edited ‎15-12-2014 06:44 PM

EU roaming calls/texts add-ons are for when you are roaming abroad in the EU and want to make calls/send texts.

They are not for calling/texting EU numbers when you are in Ireland.

The purpose of the add-ins is explained here:

 

Going abroad

 

Sounds like you should not have bought the add-on and it will do no good here.

To call/text international numbers you need cash credit on your account and the calls are charged from that cash credit balance. 

Details of charges are here (50c per minute and 25c per SMS to UK).

 

Other call charges

 

Hope this helps

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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