48 Community

rachel_coen · ‎05-06-2015

I bought 35 EU roaming texts and 15 EU roaming minutes before I left I'm in lanzarote and I can't send texts or make calls

dalyer · ‎05-06-2015

Probably the iPhone roaming problems yet again unfortunately...

If you do a manual scan for networks do you see any?

Can you connect to any?

Maybe try this in case it helps:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎06-06-2015

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

marfar · ‎10-04-2016

No. I haven't got an iphone.
using samsung s111

dalyer · ‎10-04-2016

I don't understand.
You replied to a thread that is nearly a year old.
What is your problem?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎10-04-2016

Any update/clarification on your problem?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

marfar · ‎11-04-2016

No. Couldn't text or receive texts while in Scotland.
Back in Dublin now.
very disappointed

dalyer · ‎11-04-2016

Did you have any network coverage at all?

Were you able to search for and connect to a network in Scotland?

Was roaming enabled?

Did you have cash credit or EU roaming add-ons to cover the cost of sending texts?

Could you make/receive calls?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎11-04-2016

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Roaming not working !