Problem moving my number

[Anon]

I got a new phone for Christmas, I was with 48 with my previous phone, I registered my new sim but it says "No Service" since I've had it. Also when I log into my 48 on the web it tells me there has been an "issue" and that my account has been deactivated, any help would be much appreciated.

[1amcn]

Hi

When Enough time passes with an inactive account on 48  - it is simply deactivated.

This may have been the case in this instance, perhaps contacting the 48 agents might shed some light on the subject... Log a ticket below.

 http://help.48months.ie/requests/new 

[1amcn]

Hi

Have you had a resolution? And, what turned out to be the problem?

: )

[Anon]

No resolution, just to clarify. I was switching my old 48 micro sim to a new 48 nano sim. Number was staying the same. Still not working since the switch oon Christmas Day

[1amcn]

Hi again,

Have the agents not got back to you? The issue you have should
Be a very fast fix... You have only one account...right?

🙂

[Anon]

No agent,, is thee a quick way to communicate with an agent to resolve this? Surely an agent can do it if I give them my number and the sim cooed numbers too?

[1amcn]

Hi

Just to confirm... You are the same person who started the thread... Your user name is different...

I suggested you log a support request (if you were the origional poster & that is the case)

Click on my link to start.

http://help.48months.ie/requests/new


Post back let me know what was the cause...

🙂

[Anon]

Yes I'm the same person my previous user was deleted by 48.

I will follow link once again as 6 days later still no phone service 😞

[Anon]

Just to mention,, I have filled out that online link three times past week and no response from anyone, I'm now without service 6 days 😞

[1amcn]

Hi

Thats shocking...they almost without fail respond within 12 hours...

I hope you dont think im being rude, but you are aware of the my messages on the bottom of your my 48 page... this is where you click on to see correspondance between parties... also though your email/Gmail will alert you of support contacting you also.

You've checked there... ?

🙂